Solutions3000 is a group of individuals who came together to help insurance-focused companies grow and use technology more effectively. We work with your teams to develop strategic business or technology plans and then have a hands-on approach to help you achieve your goals. We work as partners – supplementing your existing teams to provide support and guidance allowing you to take on new projects while maintaining current employee responsibilities.
Toni Schuster, CLU, FLMI, AFSI, AIRC, PCS is co-owner of Solutions3000, an insurance and financial services consulting firm specializing in policy administration conversions and technology modernization projects.
Toni has over 35 years of industry experience and has led and managed numerous projects ranging from e-Application implementations, Death Claims Automation, Document Imaging and Workflow, and complete process re-engineering efforts as part of policy administration conversions.
Brandon Nichols is co-owner of Solutions3000 with over 20 years of industry experience leading and managing projects ranging from New Business and Underwriting Automation, e-application including full integration with Illustrations to agent on-boarding and complete policy administration conversions.
He has a background in software development and has helped many clients develop custom solutions, or design unique integrations to help simplify complex business processes
Our experience includes:
- Managing multiple policy administration system implementations and upgrades. We’ve worked with OIPA, Accenture, FAST, Life70, LSP/GIAS, ID3 and others with responsibility for the end-to-end process from requirements definition to model office testing, documentation, training and production delivery for multiple life and annuity providers
- Implementing electronic applications with all the leading vendors, plus implementation of custom solutions. We’ve implemented automated underwriting solutions with Hannover Re and Swiss Re and developed the integration to the e-app in support of real-time decision making. We’ve developed custom software and workflow tools to automate the back-end processing of data once received from the e-app and built training to support marketing and distribution
- Implementing process and workflow changes with multiple carriers. We’ve designed and led “process improvement labs” where we break down all parts of an existing process to look for short, medium and long-term improvements that can be made to reduce service times, reduce manual touches and improve customer service. We’ve worked to improve call center performance, develop policy assembly workflows and review and improve new business operations