Our Story
Solutions3000 is committed to helping insurance-focused companies grow and use technology more effectively. We work with your teams to develop strategic business or technology plans with a hands-on approach to help you achieve your goals.
We work with you as partners – supplementing your existing teams to provide support and guidance allowing you to take on new projects while maintaining current employee responsibilities.
With every project,
we focus on three areas:
PEOPLE
Every insurance company operates differently, and a solution that works for one may not suit another. We collaborate closely with you and your team to design procedures that align with your unique organizational structure. For instance, some companies thrive with cross-trained teams handling multiple roles, while others benefit from specialized departments focused on specific functions. Our expertise helps you identify and implement the approach that best fits your business.
PROCESS
Even a small process adjustment can yield significant results. Many organizations cling to outdated methods simply because “that’s how it’s always been done.” Our outside perspective brings fresh insights, enabling changes that enhance service quality, reduce turnaround times, and improve efficiency. At Solutions3000, we evaluate and refine your internal processes to unlock measurable improvements.
TECHNOLOGY
Your technology platform is the backbone of your operations. We specialize in ensuring your technology investment—and the people and processes tied to it—operates at peak performance. Upgrading to a more modern technology platform often unlocks new automation opportunities, and we will guide you through that process to fully leverage these capabilities, driving long-term success.
Who We Are
Solutions3000 is a team of experts dedicated to empowering life insurance and annuity companies. We partner with C-level executives to craft project charters, establish budgets, define clear, measurable goals, and build high-performing project teams. With extensive experience, we develop strategies that help you maximize your technology investment and ensure your staff fully-understands how to take advantage of their new capabilities.
Our consultants bring deep industry insight, spanning life, annuity, and specialty insurance operations. We have extensive experience working with many of the major vendors in the insurance space yet are completely vendor-neutral in our recommendations. We advocate for you and help you make the most of your technology investment.
Our experience includes:
Managing multiple policy administration system implementations and upgrades. We’ve worked with OIPA, Accenture, FAST, Life70, LSP/GIAS/Concentrix, Sapiens / ID3 and others with responsibility for the end-to-end process from requirements definition to model office testing, documentation, training and production delivery for multiple life and annuity providers.
Implementing electronic applications or custom solutions with all the leading vendors. We’ve implemented automated underwriting solutions with Hannover Re and Swiss Re and developed the integration to the e-app in support of real-time decisioning. We’ve developed custom software and workflow tools to automate the back-end processing of data once received from the e-app and built training to support marketing and distribution.
Implementing process and workflow changes with multiple carriers. We’ve designed and led “process improvement labs” where we break down all parts of an existing process to look for short, medium, and long-term improvements that can be made to reduce service times and manual touches and also improve customer service. We’ve worked to improve call center performance, develop policy assembly workflows and review and improve new business operations.